Our Services

In a Person-Centred Way

Person-Centred Support reflects the choices, dreams and aspirations of the individual.

Every Client receives a personalised care and support plan which they would have control and have developed with staff.

Where appropriate and when full consent has been given, families and loved ones can also be involved in developing and consenting to the support plan.

By developing the plan together, we can deliver a holistic package of support which also improves physical health, emotional health and general well-being.

From the assessment stage, the Client is encouraged and supported to be actively involved in any decisions that have to be made, setting of their goals and reviewing progress.

Support Plans are produced in easy read formats, enabling the individual to reflect, make plans and take decisions in their own lives.

These working practises ultimately allow the person to develop as an individual and be involved in decisions about how support is provided.

The Support Plan covers all aspects, such as working towards independence, health, independent living skills, personal safety, communication, equal opportunities and personal care.

The Support Plan will outline daily activities which the individual will be supported to complete, enabling them to achieve their own goals that are set for each day.

We review the Support Plan, daily records and other documentation that have been put in place to monitor the individual’s progression and achievements.

Our Supported Living Service

1. Supported Living Accommodation
2. Semi-independent Living Accommodation

We work in partnership with housing providers and real estates agents to source suitable property for our clients.

Accommodations are located in residential areas, close to local amenities, leisure facilities and employment opportunities. Whatever the setup, we provide a safe and homely environment, where personalised support is delivered to help you live as independent as possible.

The buildings are easily accessible and suitable for identified residents. All residents will be supported with copies of easy read tenancy agreement.

The environment is clean, calm, quiet, and tranquil with surroundings of green spaces, boasts all the attributes of a respectable town-living area with clean air, healthy environment, friendly and welcoming atmosphere. We aim to create an atmosphere where everyone can have equal access to valuable care and useful information; comprising of a variety of services an individual will require to meeting his or her own needs.

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Our Domiciliary Care

1. Community Care Visits
2. Respite/Sitting Service/Live-In care

We are registered with Care Quality Commission to support Client's with regulated service in thier own home or in supported living accommodation.

The Community Care Visit offers assistance and domiciliary care that can support Clients in their own homes and in the community, to develop their independence and reach their full potentials. People can live anywhere they choose and still receive support from us.

The Respite/Sitting support is delivered within people’s own homes or within the community, where key worker provide practical support and advice to ensure people can continue to live independently in their own home.

The Live-in care are flexible, providing essential support and care, companionship, comfort and compassion to those who need extra care in their own homes. We will support you with the home care support you need, whether that be dementia care, help with household task or support with meals.

Suitability decision rests on assessment by the Registered Manager. Once the suitability
and funding are agreed with the Client/family/relative or Carer/ Local Authority, a service start date is agreed.

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